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Frequently Asked Questions

If you have questions or need assistance placing your order, our knowledgeable and friendly Customer Service are available Monday - Friday from 8.30am to 5pm GMT
Call +44208 569 2250 or email [email protected].

Please note we do not accept returns or exchanges for items purchased on this site.

If you have received a damaged item please contact us on +44208 569 2250 or email [email protected].

We are unable to process phone orders.

Country Transit Time (Working Days)
Austria 3
Belgium 2
Bulgaria 4-7
Croatia 4-6
Czech Republic 3-4
Denmark 3
Estonia 4-5
Finland 4-5
France 2-3
Germany 2-3
Greece 4-9
Hungary 4
Italy 3-4
Ireland 1-2
Latvia 4-6
Lithuania 4-6
Luxembourg 2
Netherlands 2
Poland 4
Portugal 4-5
Romania 4-6
Slovakia 3-4
Slovenia 4-5
Spain 3-4
Sweden 4-5

Unfortunately for tracking purposes we cannot deliver to PO boxes.

Your order will be dispatched within 3 working days to the address you have specified if the item/size you have selected is in stock. Please refer to shipping table as delivery times vary depending on destination.

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